Social Solutions

Knowledge Management and Communications Specialist, USAID CIRCLE Project

Job Locations TZ-Dar es Salaam
Posted Date 1 month ago(1/23/2018 3:04 AM)
# of Openings


Social Solutions International, Inc. is a Small Disadvantaged Business. Hispanic and woman-owned, Social Solutions emphasizes quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of undeserved populations worldwide.



Social Solutions International, Inc. (Social Solutions), through the Coordinating Implementation Research, to Communicate Learning and Evidence (CIRCLE) Project, will be implementing a four-year Developmental Evaluation (DE) of USAID/Tanzania’s Boresha Afya Project. The USAID Boresha Afya project aims to support the Government of Tanzania (GoT) to increase access to high quality, comprehensive and integrated health services, particularly for women and youth. The project is implemented in three zones of Tanzania, namely Lake/Western Zone, North/Central Zone, and Southern Zone.

Developmental Evaluation practice involves (1) embedding of an evaluation team with project implementers, (2) providing real-time feedback to intended evaluation users, (3) using systems- and complexity thinking, and (4) supporting inclusive learning and timely decision making for program improvement toward meeting its objectives. Strong knowledge management and stakeholder communications are essentials to the success of Developmental Evaluation.

The CIRCLE Project seeks an experienced Knowledge Management and Communications Specialist (KMCS) for the Developmental Evaluation. He/she will be responsible for designing and implementing knowledge management strategy, tools, and process to support the Developmental Evaluation Team, multiple Boresha Afya stakeholders, and objectives around real-time adaptive program management.

THE KMCS will be based in Dar es Salaam, Tanzania and will report to the Principal Investigator of the Developmental Evaluation. Percentage of time for domestic travel is 15-20%.


  • Provide overall strategic vision for the project’s knowledge management and communications activities.
  • Prepare knowledge management and communications work-plans, and take the lead to execute them in consultation with technical team.
  • Advise developmental evaluation team on the selection and use of a digital knowledge and activity management platform for internal use by the Developmental Evaluation team.
  • Collaborate within the Developmental Evaluation Team to design compelling and innovative tools and content (including but not limited to briefs, info-graphics, data visualizations, presentations, short form multi-media pieces, and web content).
  • Support the use and management of a digital knowledge management platform to organize evaluation data, tools, documents, communications, and work plans.
  • Help mobilize communication tools and content within the project context to enable stakeholders’ deep engagement, with the Developmental Evaluation process, understanding and timely use of evaluation findings, and dissemination to broader audiences.
  • Work with technical DE team to synthesize and represent evaluation findings and messaging in user-friendly and engaging formats.
  • Help to design and manage stakeholder meetings and workshops and facilitate knowledge management and creative communications in these settings.
  • Travel on occasion to evaluation field sites to support data collection and other content acquisition activities.
  • Support learning communities around Developmental Evaluation and public health.


  • Master’s degree or higher in communications and/or design-related field (graphic design, user-centered design, data visualization), including journalism.
  • Five to seven years’ experience in creative communications and/or knowledge management role, preferably in the global health and development context.
  • Proven experience developing communications strategy and content with creation for diverse audiences.
  • Proven understanding of and experience with data-driven storytelling.
  • Knowledge of public health priorities Sub-Saharan Africa, notably maternal and child health, reproductive health and family planning, HIV.
  • Knowledge of participatory research methods, including for social behavioral change.
  • Experience working with diverse stakeholders spanning research and evaluation, donors, program implementers, and government.
  • Knowledge of research translation/utilization and policy, program design, and implementation.
  • Excellent analytical, written and oral communication skills
  • Skilled with using digital graphics and visualization tools.
  • Strong skills for facilitating workshops and group meetings.
  • Proven capacity to work at a quick pace, to manage multiple tasks and deadlines, and respond nimbly to project needs.
  • A self-starter who is willing to take ownership of tasks and provide recommendations to colleagues.
  • Ability to work flexibly with a small inter-disciplinary team, assuming and delegating additional tasks as required.
  • Proficiency with English is mandatory; additional proficiency with Swahili is desired.

How to apply:

Interested and qualified applicants should submit by February 28, 2018 the following materials: (1) a one-page cover letter indicating interest and fit for the position; (2) a résumé, including 2-3 references, and (3) a portfolio, highlighting examples of work. Please apply to this position online at . Only shortlisted applicants will be contacted.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed