Social Solutions

  • Communications Analyst-MCHN

    Job Locations US-VA-Crystal City
    Posted Date 2 weeks ago(5/10/2018 8:22 AM)
    # of Openings
    Public Health
  • Overview

    Social Solutions International, Inc. is a Small Disadvantaged Business. Hispanic and woman-owned, Social Solutions emphasizes quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.


    The United States Agency for International Development (USAID) has contracted through Social Solutions International to recruit and hire qualified individuals for the following position:



    Communications Analyst-MCHN

    United States Agency for International Development, Bureau for Global Health, Office of Maternal and Child Health and Nutrition, (USAID/GH/MCHN/FO)


    Salary Range: 68,036 – 88,450 (GS-11 equivalent)


    Application Deadline:  Until Filled



    USAID’s Office of Maternal and Child Health and Nutrition, within the Bureau for Global Health (GH/MCHN), works on behalf of the US government to ensure that mothers and children around the world have access to quality basic health care and nutritious foods.  MCHN is at the forefront of USAID’s efforts to save women and children.  MCHN comprises four divisions: Maternal and Newborn Health, Child Health and Immunization, Nutrition and Environmental Health, and Research and Policy.  The Office focuses on twenty-five priority countries around the world.  MCHN provides overarching policy direction and works closely with USAID Missions to guide USAID’s annual investments in maternal and child health and nutrition.



    The Communications Analyst supports the MCHN’s Front Office, working with the Communications and Outreach Technical Advisor. The MCHN Office Director will be the point of contact for this position. The MCHN Communications Team works to elevate understanding and awareness of USAID’s work in maternal and child health and nutrition.  Along with the Communications Lead, the Communications Analyst will work to ensure high-quality and consistent strategic communications from MCHN.  S/he will bring new ideas for successful communications campaigns and will help increase and improve the way in which MCHN tells its story. 


    The Communications Analyst will lead communications support for two or more topics within the Office and support the Communications Advisor on a number of topics, including maternal health, newborn and child health, immunization, water and sanitation.  In that capacity, s/he is tasked with maintaining a working knowledge of the successes of USAID’s MCHN efforts through Missions, implementing partners, and projects.  S/he proactively seeks out and recommends opportunities to promote USAID’s programs and successes to key audiences and stakeholders, including the media, USAID partners, and a Congressional audience.  S/he develops working relationships with implementing partners, advocates, and partners so as to maintain and elevate USAID’s visibility in the relevant topics.


    The Communications Analyst will help represent MCHN on the Global Health Bureau Communications Team, which consists of communicators from other technical offices within the Bureau.  S/he will also work with the Bureau for Legislative and Public Affairs to include MCHN Agency-level communications materials and campaigns.


    The Communications Analyst ranks tasks in order of importance and impending deadlines, and handles several tasks simultaneously.  The individual must develop a working knowledge of USAID policies, technical work, and LPA and MCHN communication needs.


    • Recommend strategic communications around specific MCHN topics
      • Maintain ongoing strategic communications and relevant updated messaging structured by audience
      • Initiate and maintain USAID’s presence and voice in global MCHN dialogues in support of agency priorities
      • Liaise with Global Health Bureau technical staff to maintain up-to-date working knowledge of MCHN work by the Bureau, implementing partners, and Missions
      • Document program activities and accomplishments and collect success stories
    • Contribute to overall communications activities for MCHN
      • Develop and contribute to suite of communications materials for MCHN
      • Support advocacy days and communications pushes for topics across MCHN
      • Contribute to editorial calendar of all advocacy and communications opportunities
      • Contribute to overall messaging for maternal and child survival to ensure regular updates and inclusion of all work streams within MCHN
    • Manage digital presence of approved materials and messages
      • Draft text including, but not limited to, web pages, fact sheets, one pagers, issue briefs, and success stories for
      • Work to post and maintain approved content on
      • Work to develop simple graphics for social media with access to an external contractor for more sophisticated design requests
      • Utilize Global Health Bureau’s social media accounts to ensure regular promotion of approved content and play a key organizational role around events and global advocacy days
      • Prepare regular digital newsletters and digital postcards to be sent to external outreach list of 90,000 subscribers
    • Work with Bureau for Legislative and Public Affairs (LPA) to increase earned media for MCHN programs
      • Work with LPA on pitches for maternal and child health and nutrition content
      • Review, and provide information for media requests from LPA and country offices
      • Organize and staff media interviews with MCHN technical experts
    • Develop and maintain relationship with other bureaus within USAID to maximize Agency support and knowledge of MCHN programs and results
      • Work with LPA to include MCHN content in op-eds, fact sheets, and briefing materials at Agency level
      • Contribute to materials for senior staff and political appointees
    • Liaise with projects, implementing partners, and partnerships on integrated communications to maximize collective impact
      • Act as technical advisor for communications for major projects and partnerships
      • Participate in communications working groups for partnerships and around advocacy days
    • Work with technical staff to prepare reports and briefs
      • Develop and implement distribution plan for reports, including web presence, digital and traditional media, and partner engagement
      • Manage contracted graphic designers to ensure quality final product within budget and branding guidelines
    • Manage USAID’s engagement in relevant external events including international conferences and local Congressional events
      • Develop event-specific traditional and digital media strategies and work with partners and LPA to execute and ensure USAID’s staff and goals are appropriately represented
      • Draft speeches, briefers, press releases, and pitches around events
      • Suggest high-level representation from USAID and partners and provide on-the-ground staff support
    • Develop relationships with advocates to broaden the U.S. constituency that understands and supports U.S. global health efforts
    • Attend regular Communications Team meetings and ensure working relationships with communications persons from other offices and bureaus
    • Support branding compliance and answer questions regarding implementation
    • Review materials produced within MCHN for external distribution


    The requirements listed below are representative of the knowledge, skill, and/or ability required.


    The position requires a bachelor’s degree and minimum of four (4) years’ of relevant professional office experience or equivalent combination of education and experience. Requires proficiency in the use of Microsoft Office, and skills in Adobe Photoshop and InDesign are desirable but not required. At minimum a facility access clearance is required and must be obtained. 



    Oral and written communications skills and the ability to read, analyze, and interpret technical public health materials.  Ability to effectively present information and respond to questions from senior staff, political appointees, media, and the general public. 



    Past experience developing pitches and working with journalists desired.



    Occasional international travel to support conferences or visit USAID programs may be required.


    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 



    Work is typically performed in a climate-controlled environment where normal office tasks are required of the employee and s/he is required to sit, stand and occasionally bend.  The employee may occasionally be required to lift up to ten pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



    Social Solutions International offer competitive salaries and comprehensive benefits. Please submit your resume online at


    Social Solutions is an Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.


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