Social Solutions

Program Analyst

Job Locations US-DC-GHSI
# of Openings
GHSI - Public Health


Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Overview of the Position

The United States Agency for International Development (USAID) has contracted Social Solutions to recruit and hire qualified individuals for the following position:


Title: Program Analyst

Location: Washington, DC

Application Deadline: Open until filled

Salary Range: GS-9 equivalent


The program analyst provides support to the President’s Malaria Initiative (PMI) team located in the Malaria Division of the Infectious Disease Office of the Global Health Bureau (see for more information). This position will be responsible for performing varied and complex tasks to support the division chief and the PMI team as a whole, with a focus on supporting the Contracting Officer’s Representative (COR) in management of PMI’s flagship service delivery project. These duties range from administrative-type tasks such as financial and activity tracking and shepherding project documents through USAID approvals to facilitating technical and programmatic communications among numerous PMI country teams and the implementing partner. The program analyst will also perform analytical tasks such as reviewing program data and progress reports, preparing technical documents and presentations, and providing technical and implementation support to programs in the field.


The program analyst balances several routine and ad hoc responsibilities simultaneously and effectively manages time to meet impending deadlines. The individual is expected to be highly organized and have or rapidly develop a working knowledge of USAID policies and guidelines, corporate practices and procedures, and PMI technical issues and policies.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Project/Program Tracking Data Analysis & Documentation:

  • Assist in researching, identifying, analyzing and updating program and technical information;
  • Provides operational support to the COR in tracking and managing the service delivery project. This includes working with PMI technical staff, country staff, and external partners to ensure that work plans, financial reports, and progress reports and other deliverables are prepared, submitted, and reviewed;
  • • Develops, adapts, and updates tools to address unmet needs in tracking, reporting, and analysis on project progress and activities;
  • Collects, organizes, and analyzes data for use in regular and ad hoc reporting on the status of programs from various sources such as cooperating agency reports, USAID reports and documents, and technical staff;
  • Performs analysis for regular technical updates to the PMI Interagency Team including the Coordinator;
  • • As needed, fills in to provide overall routine and ad hoc support to the Malaria Division Chief and other Malaria Division staff to enable successful implementation of routine programmatic and core functions for the Division.

Budget & Field Support Tracking:

  • Assist in budget preparation and tracking of Mission field support levels for PMI projects;
  • • Routinely tracks Malaria Operational Plan (MOP) funding for the PMI service delivery project and assists in the design and maintenance of spreadsheets and databases to support these systems.

Administrative & Financial Tracking:

  • Maintains program related administrative and financial systems, databases, and files;
  • • Maintains/or provides assistance with administrative and financial tracking systems as a COR team member for the service delivery project, and assists in the design and maintenance of spreadsheets and databases to support these systems.

Program Document Preparation & Presentations:

  • Assist in development of program documents, such as Annual Report, interagency documents, action memos, talking points, Congressional Notifications, and power point presentations;
  • Works with colleagues in the preparation of program documents and correspondence such as Congressional Notifications, reports, talking points, technical guidance, and interagency technical presentations, ensuring that all documentation is complete and in compliance with USAID rules, regulations, and standards;
  • Independently reaches out to colleagues in the field and across the interagency to coordinate activities, solicit and give feedback, and share critical programmatic and technical information;
  • • Drafts program communications such as cables, waivers, and letters that seek approval or request information relative to program matters.

Backstop & Field Support:

  • Assist Technical office staff in supporting field as necessary, travel to USAID missions as necessary, track, coordinate, and report on field support to include responding to all emails and phone calls;
  • Primary backstop for multiple countries buying into the service delivery project; in this role, serves as a liaison between partner and PMI country teams, reviews work plans and project progress, and flags challenges or issues pertaining to those country programs to the COR;
  • As member of the COR team for the service delivery project, works with the COR to direct the partner as needed and manage activities and deliverables across all countries as well as at headquarters;
  • Provides administrative and technical support to country team activities as needed, including travel to USAID Missions in Africa to assist with Malaria Operational Planning and routine monitoring visits as necessary;
  • • Maintains regular communications with USAID missions on programmatic, technical, and management issues relating to PMI.

General Administration:

  • Coordinates, organizes, liaises with members of working groups, missions, other USG agencies in support of program implementation and attend working groups to further USAID offices’ program objectives;
  • Coordinates and manages regular and ad hoc meetings and phone calls with PMI and service delivery partner staff at headquarters and field level;
  • • Assists PMI colleagues in coordinating and preparing for meetings, events, and presentations.

Program & Technical Support:

  • Assist in review and analysis of program technical updates on an annual basis, review and analyze technical documents;
  • Tracks activities and funding in Malaria Operational Plans (MOPs) as related to service delivery partners and otherwise as needed;
  • Conducts technical and programmatic review of partner work plans, reports, and other deliverables;
  • • Performs analysis for regular technical updates to the PMI Interagency Team including the PMI Coordinator.




Qualification at the GS-9 equivalent Program Analyst level requires a bachelor’s degree in a related field and a minimum of 3 years of relevant experience, or equivalent combination of education and experience. Alternately, an individual may qualify at the GS-9 equivalent Program Analyst level with a master’s degree and a minimum of 1 year of relevant experience.


Other qualifications include:

  • Communicates well both verbally and in writing, create accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills;
  • Employee demonstrates compliance with safety regulations, rules of conduct, other applicable laws and regulations and company policies;
  • Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal  customers;
  • Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements;
  • Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development;
  • Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism;
  • Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues;
  • Employee demonstrates ability to exercise good judgment and make appropriate decisions as situations arise;
  • Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others;
  •  Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts;
  • Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Applicants selected will be subject to a background investigation and must obtain and maintain a favorable adjudication as applicable to their position/duties.


In order to fully evaluate your eligibility, your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position.











Equal Employer

Social Solutions offers competitive salaries and comprehensive benefits. Please submit your resume online at

Social Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.


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