Social Solutions

Program Assistant

Job Locations US-DC-GHSI
# of Openings
GHSI - Public Health


Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Overview of the Position

The United States Agency for International Development (USAID) has contracted Social Solutions to recruit and hire qualified individuals for the following position:


Title: Program Assistant

Location: Washington, DC

Application Deadline: Open until filled

Salary Range: GS-7 equivalent


The Bureau for Global Health at the U.S. Agency for International Development (USAID) supports field health programs, advances research and innovation in selected areas relevant to overall agency health objectives and transfers new technologies to the field through its own staff’s work, coordination with other donors, and a portfolio of grants. The Bureau is USAID’s center of excellence and focal point in providing worldwide leadership and technical expertise in the areas of child and maternal health and nutrition, HIV/AIDS, infectious disease, population, family planning and related reproductive health, and health systems. As such, the Bureau aligns resources with identified public health and development needs, and influences the global health priorities of the U.S. private sector, U.S.-based foundations, other donor organizations, host country governments, and host country civil society organizations. It also serves as the primary source of technical expertise and intellectual capital to the Agency and other U.S. foreign affairs agencies. The Bureau is the Agency repository for state-of-the-art thinking in biomedical, social science, and operations research and works to produce technical advances and innovations that can be disseminated and replicated at USAID Missions throughout the world.




The Program Assistant (PA) will be an essential member of one the Divisions and/or component Branches within the applicable GH Office and will report on a day-to-day basis to a Division Chief or Branch Chief within that respective organizational unit. The PA provides support to the team, performing a variety of both complex and routine administrative and technical duties, with a higher or lower relative level of expertise and greater or lesser extent of required oversight and onsite management, depending on grade level (as described below).


The PA provides support to technical or managerial staff, performing routine administrative and analytical duties. These duties range from tasks such as scheduling briefings and meetings and maintaining program files to more complex analytical tasks such as collecting, compiling and analyzing data for various program documents and designing and maintaining spreadsheets in support of financial tracking systems. The PA works closely with the assigned team and provides input on related technical issues. The PA also works with other members of the team (and potentially across other parts of the Office or the Bureau) to assist in areas within the purview of the assigned Division and/or Branch; assignments may include country backstopping, overall administrative support and other duties as assigned. The PA ranks tasks in order of importance and impending deadlines, and handles several tasks simultaneously. The individual is expected to become familiar with technical issues and policies pertaining to the public health focus area(s) of their assigned Office, Division, and/or Branch and must develop a working knowledge of applicable USAID policies and guidelines, as well as corporate practices and procedures. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


At the GS-7 equivalent level, PA time will be split between administrative tasks (approximately 70%) and programmatic or technical tasks (approximately 30%), and may require significant onsite management oversight and guidance.


Specific duties may include:

  • Research, identify, analyze, and update program and technical information;
  • Coordinate and assist in financial management and tracking Mission field support levels for each GH project;
  • Assist technical staff in supporting field as necessary; travel to USAID missions as necessary; track, oversee, coordinate, and report on field support;
  • Maintain filing system, including records retirement for GH offices, both paper and electronically;
  • Assist in development and preparation of program documents, to include authorization documents, action memos, Congressional Notifications, and PowerPoint presentations;
  • Schedule and organize program, portfolio, and strategic objective reviews;
  • Maintain databases and spreadsheets for program tracking and financial management;
  • Review, update, and retire bureau and office files, both paper and electronically;
  • Within assigned office/division, schedule and track technical meetings and special events; and
  • Plan and coordinate logistical support for conferences and events.


Illustrative examples of possible tasks include:


Program Management and Financial Monitoring

  • Assist with management, and maintenance of the program and project files;
  • Support AOR/COR and Technical Advisors in compiling appropriate financial documentation to ensure timely award and sub-award approvals, budget obligations, and agreement/contract modifications;
  • Review, discuss, and consult with Technical Advisors and AOR/CORs regarding the approval of work plans, budgets, and activities;
  • Support the preparation of various program documents and correspondence such as project authorization documents, action memos, and waivers, ensuring that all documentation is complete and in compliance with USAID rules, regulations, and standards; and
  • Coordinate communications and meetings among technical staff and with partners, including note taking.


Quantitative Data & Analytics

  • Assist with routine and ad hoc data collection exercises and analysis of data as needed, with tight turnaround times; and
  • Supports the development of team presentations using the Microsoft Office suite, Google sheets, Panorama and/or other statistical software.


Communications/ Knowledge Management

  • Support Division- and/or Branch-related communications to the field, including development and distribution of monthly newsletter and other relevant guidance;
  • Schedule and manage relevant webinars with the Field to disseminate updates; 
  • Manage division and/or branch documents within Google drive, internal website, and listservs; and
  • Follow up with applicable POC to ensure completion of requests.



  • Participate in administrative functions of the office to include coordination of special and recurring projects and reports;
  • Schedule team meetings and events; Support team with general logistics/support; maintain team calendar, call lines, meeting setup and logistics;
  • Provide administrative support for hiring actions, onboarding of new staff, meetings logistics, Front Office taskers, and memos, as needed; and
  • Document minutes/notes of regular division and/or branch meetings, or other partner meetings, as required.


Performs other duties as assigned.



Qualification at the GS-7 equivalent Program Assistant level requires an associate’s degree in a related field and a minimum of 3 years of relevant experience, or equivalent combination of education and experience. Alternatively, an individual may qualify at the GS-7 equivalent Program Assistant level with a bachelor’s degree and a minimum of 1 year of relevant experience.


Other qualifications include: 

  • A demonstrated general interest in international development and global health, and in particular demonstrated interest to the health focus area(s) of the host Office, Division, and/or Branch, is desirable;
  • Strong organizational skills;
  • Experience in project administration and management procedures preferred;
  • Some knowledge of USAID rules, regulations and capacity building concepts is a plus;
  • Strong oral, written communication and comprehension skills;
  • Ability to handle multi-tasking well;
  • Excellent interpersonal skills;
  • Ability to effectively present information and respond to questions from team members, managers, and others;
  • Strong quantitative and analysis skills;
  • Proficiency in Microsoft suite of programs (e.g., Word, Excel, PowerPoint);
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form;
  • Applicants selected will be subject to a background investigation and must obtain and maintain a favorable adjudication as applicable to their position/duties; and
  • International travel, ranging from 5-15%, depending on assigned Office and operational unit.

In order to fully evaluate your eligibility, your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position



Equal Employer

Social Solutions offers competitive salaries and comprehensive benefits. Please submit your resume online at

Social Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.


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