Social Solutions

Special Assistant

Job Locations US-DC-GHSI
# of Openings
GHSI - Public Health


Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Overview of the Position

The United States Agency for International Development (USAID) has contracted Social Solutions to recruit and hire qualified individuals for the following position:


Title: Special Assistant

Location: Washington, DC

Application Deadline: Open until filled

Salary Range: GS-11 equivalent


The Bureau for Global Health at the U.S. Agency for International Development (USAID) supports field health programs, advances research and innovation in selected areas relevant to overall agency health objectives, and transfers new technologies to the field through its own staff's work, coordination with other donors, and a portfolio of grants. The Bureau is USAID's center of excellence and focal point in providing worldwide leadership and technical expertise in child and maternal health and nutrition, HIV/AIDS, infectious disease, population, family planning and related reproductive health, and health systems. As such, the Bureau aligns resources with identified public health and development needs and influences the global health priorities of the U.S. private sector, U.S.-based foundations, other donor organizations, host country governments, and host country civil society organizations. It also serves as the primary source of technical expertise and intellectual capital to the Agency and other U.S. foreign affairs agencies. The Bureau is the Agency repository for state-of-the-art thinking in biomedical, social science, and operations research. It works to produce technical advances and innovations that can be disseminated and replicated at USAID Missions worldwide.

This position is in the Office of the Assistant Administrator (AA/GH), or "Front Office," which serves as the principal advisor to the Agency and the Administrator on broad technical and operational matters relating to the Bureau's mandate. The AA/GH directs and supervises the Bureau, approving projects and programs and allocating resources among the Offices. The Front Office has ultimate responsibility for the quality of the Bureau's plans and its workforce capacity. It includes the Assistant Administrator, three Deputy Assistant Administrators, special advisors, and Program Assistants.


The Special Assistant is an essential member of the GH Front Office and provides efficient day-to-day support to the Deputy Assistant Administrator (DAA), performing various complex and routine administrative and programmatic duties, as described below. Also, as directed, the Special Assistant will provide broader support to Front Office leadership. The Special Assistant will perform a wide array of program and administrative support, meeting and travel management, preparation (and supporting preparation) of quality written documents, briefing notes, research summaries, and presentations. The Special Assistant is a key member of the team that works to keep the Front Office streamlined and efficient, working closely with other Front Office and, as directed, other Bureau staff to ensure its broader goals and objectives are completed efficiently and effectively. The Special Assistant ranks tasks in order of importance and impending deadlines and handles several tasks simultaneously. The individual is expected to be familiar with technical issues and policies about the public health focus area(s) of the DAA's portfolio and must develop a working knowledge of applicable USAID policies and guidelines, as well as corporate practices and procedures. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 




At the GS-11 equivalent level, Special Assistant time will be split between programmatic or technical tasks (approximately 50%) and administrative tasks (approximately 50%), assisting the Deputy Assistant Administrator on many high-profile topics which may require moderate onsite management oversight and guidance.


Main Duties and Responsibilities:

  •  Complete a broad variety of administrative tasks for the DAA and as directed, Front Office leadership, managing and maintaining an active calendar of appointments, updating schedules and contacts, and maintaining team files;
  • Prepare for a wide range of events, trips, reports, briefings, talking points, presentations, memos, publications, and other means of communication for the DAA, working as needed with the Bureau’s communications team, ensuring that all documentation is complete and in compliance with USAID rules, regulations, and standards;
  • Facilitate correspondence between the Front Office and other offices within the Bureau, between the Bureau for Global Health and other bureaus and offices in the Agency, as well as external stakeholders, ensuring that all documentation and correspondence meet deadlines, are complete, and are in compliance with USAID rules, regulations, and standards;
  • Compile and review information on potential problems and issues; prepare oral and written reports that address the problems; and make recommendations for their resolution;
  • Work with the DAA to develop strategic travel schedules, schedule trip calls, and define briefing needs and trip deliverables;
  • Coordinate GH processes and facilitates the interagency coordination (scheduling, document completion, and other essential duties) of GH activities;
  • Participate in GH meetings and attend on-site and off-site meetings to gather information and report back to the DAA and other Front Office Leadership as directed;
  • Create comprehensive information packets and briefing books as well as develop PowerPoint presentations;
  • Provide oversight of documents and requests intended for the Deputy Assistant Administrator;
  • Establish appointment priorities and rescheduling if needed;
  • Assess the urgency and importance of situations and take appropriate action;
  • Support and contribute toward larger Global Health Bureau success by performing program support and diverse administrative functions in a fast-paced global environment;
  • Analyze data to help generate recommendations for further non-structural or structural changes to help increase the Global Health Bureau's productivity and efficiency;and
  • Support the work of the DAAs and Technical Teams who attend Leadership Councils or related structures that promote cross-Agency integration.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Qualification at the GS-11 equivalent Special Assistant level requires a bachelor’s degree in a related field and a minimum of 5 years of relevant experience, or equivalent combination of education and experience.  Alternatively, an individual may qualify at the GS-11 equivalent Special Assistant level with a master’s degree and a minimum of 3 years of relevant experience.


Other Qualifications include:

  •  A demonstrated ability to deliver high quality, accurate work within targeted deadlines;
  • Successful experience maintaining complex calendars and coordinating meetings/events;
  • Strong ability to multitask, maintain an efficient and effective orientation through task completion and meeting deadlines;
  • Outstanding organizational, prioritization, communication, writing skills as well as project management experience;
  • Demonstrated ability to work well with all levels of internal management and staff, as well as outside stakeholders and partners;
  • Ability to sense when to take initiative in the absence of specific instruction, and to work effectively and efficiently with minimal supervision;
  • Excellent research, analytical, writing and organizational skills required and strong ability to prioritize tasks;
  • Team player, collaborative, creative and innovative work style;
  • Strong oral, written and interpersonal communication skills are essential as the position requires the ability to work with individuals from a variety of backgrounds and demonstrate poise, patience, tact, and diplomacy in high-pressure situations;
  • Proven adaptive mindset with the ability to work under pressure, deal well with uncertainty, and pivot quickly when new priorities arise;
  • Experience working with a lean yet highly skilled and talented professional team is required;
  • A demonstrated general interest in international development and global health, and in particular demonstrated interest to the health focus area(s) of the host Office, Division, and/or Branch, is required;
  • Knowledge of USAID rules, regulations and capacity building concepts is a significant asset;
  • Proficiency in Microsoft suite of programs (e.g., Word, Excel, PowerPoint) as well as Google platforms (e.g., Gmail, google docs, etc.); and
  • Applicants selected will be subject to a background investigation and must obtain and maintain a favorable adjudication as applicable to their position/duties

In order to fully evaluate your eligibility, your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position.

Equal Employer

Social Solutions offers competitive salaries and comprehensive benefits. Please submit your resume online at

Social Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.