Social Solutions

Program Assistant

Job Locations US-DC-GHSI
# of Openings
GHSI - Public Health


Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Overview of the Position

The United States Agency for International Development (USAID) has contracted Social Solutions to recruit and hire qualified individuals for the following position:


Title:  Program Assistant

Location: Washington, DC

Application Deadline: Open until filled

Salary Range:  GS-8 equivalent


The Bureau for Global Health, Office of the Assistant Administrator (AA/GH) serves as the principal advisor to the Agency and the Administrator on broad technical and operational matters relating to the mandate of the Bureau. The AA/GH directs and supervises the Bureau, approving projects and programs and allocating resources among the Offices. The Office has ultimate responsibility for the quality of the Bureau’s programs and the capacity of its workforce. It provides leadership on the design, implementation, review, coordination, and evaluation of GH initiatives, programs, and activities. The Office also ensures that the activities of the Bureau complement and support the broader goals of the Agency and are in compliance with legislation and Agency rules and regulations.


The Program Assistant provides direct support to the Front Office of the Bureau for Global Health, performing a variety of both routine and complex administrative duties. These duties range from administrative tasks such as scheduling briefings and meetings and maintaining program files, to more complex analytical tasks such as collecting, compiling, and analyzing data for various program documents, designing and maintaining spreadsheets in support of information tracking systems, and facilitating correspondence between the Bureau for Global Health and other bureaus and offices within the Agency. The Program Assistant ranks tasks in order of importance and impending deadlines and handles several tasks simultaneously. The individual must develop a working knowledge of USAID policies and guidelines as well as corporate practices and procedures. This position has potential for professional development and training. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily.


At the GS-8 equivalent level, PA time will be split between administrative tasks (approximately 60%) and programmatic or technical tasks (approximately 40%), and may require onsite management oversight and guidance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Specific responsibilities may include:

 Facilitates correspondence between the Bureau for Global Health and other bureaus and offices in the Agency, ensuring that all documentation and correspondence meet deadlines, are complete, and are in compliance with USAID rules, regulations, and standards;

  • Supports Senior Deputy Assistant Administrator(s) of the Bureau for Global Health with coordination of meeting requests, preparation and follow up;
  • Supports technical and managerial meetings;
  • Analyzes, organizes and formats technical information for use in briefings, presentations, publications and correspondence, ensuring consistency with USAID standards;
  • Analyzes and edits program communications such as cables, memoranda, and letters that seek approval or request information relative to program matters;
  • Collects and makes arrangements for distribution of material to the USAID missions, USAID/Washington offices, host country institutions, and cooperating agencies;
  • Maintains and provides assistance with administrative, information, and correspondence tracking systems, and designs and maintains spreadsheets and databases to support these systems;
  • Schedules meetings and events; support general logistics; maintain calendars, call lines, meeting setup;
  • Document minutes/notes of regular meetings, as required;
  • Ensures that schedules and deadlines are met; and
  • Maintains correspondence and program files.



Qualification at the GS-8 equivalent Program Assistant level requires an associates degree in a related field and a minimum of 4 years of relevant experience, or equivalent combination of education and experience. Alternately, an individual may qualify at the GS-8 equivalent Program Assistant level with a bachelor's degree and a minimum of 2 year of relevant experience.


Other qualifications include:

  • Strong oral communications skills and the ability to read, analyze, and interpret general business communications;
  • Strong written communications skills with a keen attention to grammatical detail;
  • Strong organizational skills in order to keep track of multiple tasks and deadlines at a time;
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public is required;
  • Ability to apply a common-sense understanding to carry out instructions furnished in written, oral, or diagram form;
  • Excellent interpersonal skills;
  • Proficiency in Microsoft suite of programs (e.g., Word, Excel, PowerPoint);
  • Experience in executive administration and management procedures preferred; and

Applicants selected will be subject to a background investigation and must obtain and maintain a favorable adjudication as applicable to their position/duties. 


In order to fully evaluate your eligibility, your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position.

Equal Employer

Social Solutions offers competitive salaries and comprehensive benefits. Please submit your resume online at

Social Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.


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