Social Solutions

Program Assistant

Job Locations US-DC-GHSI
# of Openings
GHSI - Public Health


Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Overview of the Position

The United States Agency for International Development (USAID) has contracted Social Solutions to recruit and hire qualified individuals for the following position:


Title: Program Assistant

Location: Washington D.C

Application Deadline: Open until filled

Salary Range: GS-8

The Program Assistant (PA) will be an essential member of the Prevention, Care and Treatment Division (PCT) and will report on a day-to-day basis to the PCT Division Chief and/or Deputy Division Chiefs.


The PA provides support to the PCT Front Office (FO) team, performing a variety of both complex and routine administrative and technical duties. The PA provides support to technical or managerial staff, performing routine administrative and analytical duties. These duties range from tasks such as scheduling briefings/meetings, note taking, preparing documents for signature and maintaining office, division and program files to more complex analytical tasks such as collecting, compiling and analyzing data for various documents and designing/maintaining spreadsheets/forms in support of resource tracking systems. The PA works closely with the PCT FO team and provides input on related technical issues. The PA also works with other members of the division (and potentially across other parts of the Office or the Bureau) to assist in areas within the purview of the PCT Division; assignments may include country backstopping, overall administrative support and other duties as assigned. The PA ranks tasks in order of importance and impending deadlines, and handles
several tasks simultaneously. The individual is expected to become familiar with technical issues and policies pertaining to the public health focus area(s) of the PCT Division and must develop a working knowledge of applicable USAID policies and guidelines, as well as corporate practices and procedures. To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.




At the GS-8 equivalent level, PA time will be split between administrative tasks (approximately
60%) and programmatic or technical tasks (approximately 40%); duties may require
considerable onsite collaboration with PCT Leadership, as well as oversight and
guidance of division managerial processes.

Specific duties may include:

● Research, identify, analyze, and update program and technical information;
● Assist technical staff in supporting field as necessary; travel to USAID missions as
necessary; track, oversee, coordinate, and report on field support;
● Maintain filing system, including records retirement for PCT, both paper and
● Assist in development and preparation of program documents, to include authorization
documents, action memos, Congressional Notifications, and PowerPoint presentations;
● Schedule and organize program, portfolio, and strategic objective reviews;
● Maintain databases and spreadsheets for program tracking and resource management;
● Schedule and track technical meetings and special events;
● Plan and coordinate logistical support for conferences and events.
● Receives and controls incoming actions, ensuring compliance with deadlines.
● Sorts and distributes correspondence appropriately.
● Prepares in final form all correspondence and cables and other types of documents or
forms relative to Division operation, including executive and/or congressional
correspondence; Prepares documents for signature/clearance.
● Routes communications, including clearance of official correspondence and cables with
PCT branches, other offices and divisions, and responds to routine requests for
● Schedules regular and ad hoc meetings, including reserving conference rooms or other
appropriate facilities, preparing agendas, notifying participants, and assembling
background and informational materials.
● Maintains subject files of correspondence and reports. Prepares files (including
encryption) for storage or destruction, as appropriate.
● Researches and summarizes information contained in files and documents.
● Assists in familiarizing new staff members with the office standards and procedures
and/or participating in their on-the-job training.
● Performs other routine office duties on an ad hoc basis.
● Alerts onsite manager regarding the need to update and/or amend administrative
procedures and policies.
● Assists the PCT front office with travel arrangements and vouchers.
● Provides direct administrative support to the Prevention, Care and Treatment Division
Front Office.



In order to fully evaluate your eligibility, your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position.


Qualification at the GS-8 equivalent Program Assistant level requires an associate’s degree in a related field and a minimum of 4 years of relevant experience, or equivalent combination of education and experience. Alternatively, an individual may qualify at the GS-8 equivalent Program Assistant level with a bachelor’s degree and a minimum of 2 year of relevant experience.

The contractor will determine the level at which the candidate qualifies.

Other qualifications include:


● A demonstrated general interest in international development and global health, and in
particular demonstrated interest to the health focus area(s) of the host Office, Division,
and/or Branch, is desirable
● Strong organizational skills
● Experience in project administration and management procedures preferred
● Strong oral, written communication and comprehension skills
● Ability to handle multi-tasking well
● Excellent interpersonal skills
● Ability to effectively present information and respond to questions from team members,
managers, and others
● Strong quantitative and analysis skills
● Proficiency in Microsoft suite of programs (e.g. Word, Excel, PowerPoint)
● Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form
● Preference for candidates with knowledge of USAID rules, regulations and capacity
building concepts
● US Citizen or Permanent Resident
● Applicants selected will be subject to a background investigation and must obtain and
maintain a favorable adjudication as applicable to their position/duties

International travel, up to 15%.

Equal Employer

Social Solutions offers competitive salaries and comprehensive benefits. Please submit your resume online at

Social Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.


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