Social Solutions

Program Assistant

Job Locations US-Washington, D.C.
# of Openings


Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Overview of the Position

The United States Agency for International Development (USAID) has contracted Social Solutions to recruit and hire qualified individuals for the following position:


Title: Program Assistant 

Location: Washington, DC

Application Deadline: Open until filled

Salary Range: GS-7




The Bureau for Global Health at the U.S. Agency for International Development (USAID) supports field health programs, advances research and innovation in selected areas relevant to overall agency health objectives and transfers new technologies to the field through its own staff’s work, coordination with other donors, and a portfolio of grants.  The Bureau is USAID’s center of excellence and focal point in providing worldwide leadership and technical expertise in the areas of child and maternal health and nutrition, HIV/AIDS, infectious disease, population, family planning and related reproductive health, and health systems. As such, the Bureau aligns resources with identified public health and development needs, and influences the global health priorities of the U.S. private sector, U.S.-based foundations, other donor organizations, host country governments, and host country civil society organizations. It also serves as the primary source of technical expertise and intellectual capital to the Agency and other U.S. foreign affairs agencies. The Bureau is the Agency repository for state-of-the-art thinking in biomedical, social science, and operations research and works to produce technical advances and innovations that can be disseminated and replicated at USAID Missions throughout the world.


Within the Global Health Bureau’s Office of HIV/AIDS, the Youth Branch (GH/OHA/PPIR/YTH) provides technical leadership on policies and programs relating to adolescent girls and young women (primarily ages 10-24) at risk of, vulnerable to, and infected or affected by HIV/AIDS, adolescent boys and young men, and youth living with HIV/AIDS. The Branch builds capacity at headquarters and Missions to provide evidence-based, culturally- and age-appropriate programs to support the full continuum of prevention, care, and treatment responses for youth. In particular, this position will directly support the Determined Resilient, Empowered, AIDS-Free, Mentored, and Safe Women (DREAMS) program, an ambitious partnership to reduce HIV infections among adolescent girls and young women in 15 sub-Saharan African countries and Haiti.




The Program Assistant (PA) will be an essential member of one the Divisions and/or component Branches within the applicable GH Office and will report on a day-to-day basis to a Division Chief or Branch Chief within that respective organizational unit.  The PA provides support to the team, performing a variety of both complex and routine administrative and technical duties, with a higher or lower relative level of expertise and greater or lesser extent of required oversight and onsite management, depending on grade level (as described below).


The PA provides support to technical or managerial staff, performing routine administrative and analytical duties. These duties range from tasks such as scheduling briefings and meetings and maintaining program files to more complex analytical tasks such as collecting, compiling and analyzing data for various program documents and designing and maintaining spreadsheets in support of financial tracking systems. The PA works closely with the assigned team and provides input on related technical issues. The PA also works with other members of the team (and potentially across other parts of the Office or the Bureau) to assist in areas within the purview of the assigned Division and/or Branch; assignments may include country backstopping, and overall administrative support. The PA ranks tasks in order of importance and impending deadlines, and handles several tasks simultaneously. The individual is expected to become familiar with technical issues and policies pertaining to the public health focus area(s) of their assigned Office, Division, and/or Branch and must develop a working knowledge of applicable USAID policies and guidelines, as well as corporate practices and procedures. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Research, identify, analyze, and update program and technical information;
  • Maintain up to date tracking sheets and program/project files related to DREAMS and the Youth Branch activities;
  • Assist in development and preparation of program documents, to include authorization documents, action memos, and PowerPoint presentations; and ensure professional formatting and editing;
  • Support Division- and/or Branch- related communications internally and to the field;
  • Support development of technical updates and other technical/policy communication to the field including documents, presentations tools, report templates, trackers, and best practice documents, as needed.
  • Coordinate communications and meetings among technical teams, Mission colleagues, and with partners, including note taking, tracking of action items, and follow-up;
  • Within assigned office/division, schedule and track technical meetings and special events;
  • Plan and coordinate logistical support for conferences and events; and
  • Assist technical staff in supporting field as necessary; travel to USAID missions as necessary;


Qualification at the GS-7 equivalent Program Assistant level requires an associate’s degree in a related field and a minimum of 3 years of relevant experience, or equivalent combination of education and experience.  Alternatively, an individual may qualify at the GS-7 equivalent Program Assistant level with a bachelor’s degree and a minimum of 1 year of relevant experience.


Other qualifications include:

  • A demonstrated general interest in international development and global health, and in particular demonstrated interest to the health focus area(s) of the host Office, Division, and/or Branch, is desirable
  • Strong organizational and problem solving/analysis skills
  • Experience in project administration and management procedures preferred
  • Some knowledge of USAID rules, regulations and capacity building concepts is a plus
  • Strong oral, written communication and comprehension, and listening skills including note taking, proofing, and editing
  • Ability to handle multi-tasking and short deadlines well
  • Excellent interpersonal skills
  • Ability to effectively present information and respond to questions from team members, managers, and others
  • Strong quantitative and analysis skills
  • Highly skilled in Microsoft suite of programs (e.g., Word, Excel, PowerPoint) and/or Google Suite
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • US Citizen
  • Applicants selected will be subject to a background investigation and must obtain and maintain a favorable adjudication as applicable to their position/duties

International travel, ranging from 5-15%, depending on assigned Office and operational unit.

In order to fully evaluate your eligibility, your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position.

Equal Employer

Social Solutions offers competitive salaries and comprehensive benefits. Please submit your resume online at

Social Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.